Postmaster
Postmaster Guide
This document has the purpose of clarifying to the Postmaster, the procedures taken by UNIWARES for receiving messages. Below, some links to help e-mail server administrators locate, identify and solve problems:
Test Centre
Testing through the internet Manual Test Centre 
Best Practices
UNIWARES Postmaster message: Recommendations of the best practices to receive e-mail. Best Practices 
E-mail Etiquette
The main focus of this document is directly related to what is known as "E-mail Etiquette". Tips from this document will reduce headaches such as losing the credibility of your company or even legal prosecutions. E-mail Etiquette 
Postmaster tutorial
SPF Guide (Sender Policy Framework)
The use of Sender Policy Framework (SPF) is a policy of "good manners" directed to all companies that have e-mail servers and DNS. See, in this document, how it works and how to add a SPF records to your Windows 2000/2003 DNS. Read more 
Guideline - Mailing List
We use many communication mediums to get to our clients, but none of them is as paradoxical as e-mail, when talking about high volume. This happens because companies are left in doubt when deciding whether to have an information bulletin or not. The main point is that no serious company wants to be labeled as a spammer.
This guide will help you implement your Mailing List in a responsible and efficient way.
You’ll be able to reduce costs in Mailing Management and guarantee more reliability from your clients. Click here to download the file in PDF format 
Helo Verification
In dealing with Spam, there are certain characteristics that can distinguish a "real" MTA (Mail Transfer Agent) from a spammer MTA. This article intends to present in brief the basic technique for detecting and preventing the reception of Spam - the verification of the HELO parameter - also known as HELO Verification. Read More 
Uniwares and Habeas
Uniwares Ltda associated with Habeas. Leon Anti-Spam Server gives support to Habeas Sender Warranted Email. Habeas, currently, covers more than 300 million mailboxes in the whole world.
White Paper
E-mail Management - Basic Concepts
This document doesn't intend to go deep into technical details, but to share knowledge so that you can understand better the functioning of e-mail. We will address only the key elements and deliver in a clear and swift way what you really need to know about e-mail functionality.
The document also highlights an aspect often avoided by most people, but the truth is that e-mail is not reliable. Click here to download the file in PDF format 
About Graylisting
A quick overview of graylisting and how its applied as an anti-spam technique.
The mechanism known as "graylisting" consists in refusing a connection in the same moment that it is established. This way, it's expected that the connection opens again, which is a common characteristic of e-mail servers.
“Graylisting” is only an auxiliary mechanism against spam and its efficiency alone is extremely low and questionable. Click here to download the file in PDF format
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